Janet Hayes
Student Services Support Specialist
330-926-3900 x601112

August 2017 to Present

Associate Degree – Cuyahoga Community College

                IT – Applied Science / Computer Information

Prior to her position in Student Services supporting Student Information and DataMap, Janet was employed at Software Answers the development company for the ProgressBook Suite as the Product Specialist for 6 ½ years.  Janet lead all activities related to the use and training of ProgressBook solutions, from demonstrations through successful implementations.  Before joining Software Answers in 2010, she instructed computer classes to elementary students and supported ProgressBook at the school district level.  Prior to working in the school district, she worked as a Systems Analyst at LDA Systems, Inc. and provided software consulting development and analysis services to several companies.  Janet began her career as a Programmer Analyst at Agency Rent-A-Car where she developed and maintained eight major systems.

In her spare time, Janet enjoys spending time with her family, which includes her husband, Marc, sons Dalton and Riley, daughters Tricia and Jessica as well as her grandchildren, Colton, Mason and newest addition Eva born on July 26th.

Core Values • Courteous • Helpful • Knowledgeable • Prompt • Concerned

Mission • To provide internet, network and application service and support